Thursday, December 03, 2009

Losing the plot: My DHL saga

I made a purchase online, to be delivered by DHL. I tracked the order and waited in on the expected delivery day. I waited and waited. I saw a DHL van in the street but it turned and went away... I logged in at the end of the day to see the update 'attempted delivery - no one home'. I was outraged and a series of irate emails ensued. I was reassured an attempt is always made the next day. No such attempt was made. I received an email from DHL telling me to call and rearrange delivery - I called. The number was no longer in use. I phoned customer services and was given an email address for the local depot to check they had correct address (no card had been posted through door). I emailed. It bounced. I went onto the online chat on DHL and spoke to Colin. He was very nice and said he would get the depot to call. The depot called when I was out and when I called back it rung out. At this point I said to Andrew that I felt like I was going mad and this was all some elaborate hoax for You've been Framed. He did comment that I seemed to be the only person to think this parcel existed. Shortly after I tried to call the depot again. I accidentally keyed in the tracking number instead of the phone number but it rang and someone answered 'switchboard'. I said they had a package for me - he said "I sincerely doubt that..this is a psychiatric hospital'!! I think someone is trying to tell me something...men in white coats coming for Jac...

DHL aside, I am nearly at the end of a busy week - only one more days work before I can have a wee long lie! I have been really tired but have still really enjoyed the week. My head is a bit 'buzzy' just now with work things and PBL things flying around at the same time, not to mention Christmas trees and fairy lights. I am not good as switching off and do really need to learn some relaxation techniques. I would like to look into types of meditation....but I don't have time haha. Seriously though - suggestions on a postcard welcome.

I have been restrained and not put the Christmas tree up yet but I did set up the crib last night. Luckily Seb doesn't seem interested this year - I have to keep an eye on him after the crib raiding incident a couple of years ago. He used to get really excited with the decorations going up but now he is getting old and grumpy and doesn't like anything that interferes with his routine! Just wait until I put the tree up and he realises he can't see out the window ;-)

I will leave you with a video clip of Emily - talking about organ donation. It may be selected for a 3 minute wonder on channel 4 and I think it would be a fantastic way of raising awareness. You might need a tissue..
Video

7 comments:

CB said...

Hey Jac,

Finally catching up on everything I missed, glad to hear Emily is out of hospital, best wishes to her. And the video is really powerful stuff, had to stop it a couple times to collect myself while watching.

Sorry to hear of your DHL woes, sounds like something which usually happens to me ;)

Hope to catch up soon! C-x-x-x-

Jen said...

jac,

the all important question, did you finally get the parcel?

Me said...

Jac you make me laugh! I do think DHL are out to get you!

Anonymous said...

That made me giggle a lot!! Bastards. Demand compensation for psychological damage ;) higs xxx

Anonymous said...

Jac this made me giggle!! Did you get the parcle?!

Mc Clarey xx

Anne John and Ross said...

Hi Jacqueline, we are just catching up with your blog. Did you ever get your parcel!!! I know how you feel, if I don't get my new hob soon I will go mad!!! We have got the oven sitting in the hall (very useful !!!) but we need the hob to get it all fitted. If anyone knows how to cook a turkey in the microwave please let us know!!!! Oh well thats what Christmas is all about Stress!!!!!!!!!!!!! Have a good week don't work too hard
LOL Anne John and Ross xxxxxxxxxxxxxx

Unknown said...

It's great that you are raising awareness of organ donation. Emily's video is amazing. Do you know about the current NHS organ donation campaign? We thought you might be interested in 'Save the Tin Man' , designed to encourage people to sign up to the NHS Organ Donor Register. Hope you like it, and do pass it on!

www.savethetinman.com

www.OrganDonation.NHS.uk